Collecting Personal Information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our website platform (Wix), email service provider (Campaign Monitor), and donation processing platform (Salesforce).
Examples of Personal Information collected: name, billing address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to process your payment information, provide you with receipts and/or donation confirmations, communicate with you, and when in line with the preferences you have shared with us, provide you with information relating to our programs.
Source of collection: collected from you.
Disclosure for a business purpose: donation payment information shared exclusively with our donation processing platform (Salesforce). Additional donor information may be shared with our email service provider (Campaign Monitor) or digital advertising tools (Google Ads and Meta) in order to improve future outreach and communications.
Digital Newsletter Information
Examples of Personal Information collected: email address and name
Purpose of collection: to sign up for CCMOW’s digital newsletter
Source of collection: collected from you.
Disclosure for a business purpose: shared with our email service provider (Campaign Monitor)
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personally Identifiable Information (PII) from children. If you are the parent or guardian and believe your child has provided us with PII, please contact us at the address below to request deletion.
Sharing Personally Identifiable Information (PII)
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. In addition, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your PII to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Ads and Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: processing payments and keeping you up-to-date on our impact and programs.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
When you complete a donation through the Site, we will retain your PII for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our website (Wix), email service provider (Campaign Monitor), and donations platform (Salesforce) use limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Selling Personal Information
Our Site does not sell Personally Identifiable Information (PII), as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences . This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use the following cookies to optimize your experience on our Site and to provide our services:
Reporting and Analytics
_tracking_consent Tracking preferences
_landing_page Track landing pages
_orig_referrer Track landing pages
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
For more information about our privacy practices or if you would like to make a complaint, please contact us firstname.lastname@example.org or by mail using the details provided below:
Coal Creek Meals on Wheels
455 N Burlington Ave
Lafayette, CO 80026
Last updated: 05/10/2023
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.